Help Center
Promfast Help Center
How Can We Help?
Answers on ordering, sizing, shipping, returns, and payment, all in one place. Choose the topic below that matches your question.
Popular Topics
Shipping & Delivery
Delivery times, processing, and express options for every destination.
Returns & Refunds
How returns work, what to check before returning, and how refunds are issued.
Size Chart
Find your correct size before you order, with measurements for every fit.
FAQs
Shipping, warranty, returns, and payment questions answered.
Ordering & Payment
- How to Make a Custom OrderStep-by-step instructions for ordering a dress made for you.
- Custom Order GuideHow to personalize your dress size, color, and style.
- Paying by Credit or Debit CardHow to pay by card if you do not use PayPal.
Looking for a Dress?
If you already know the style, color, or occasion you want, use our search page to browse by category or find a dress you saw before.
Good to know. Most Promfast dresses are made to order and can be customized to your measurements in your choice of color. Standard delivery typically arrives in 15–20 days including processing and shipping, and rush orders typically arrive within 15 days. For anything not covered here, the FAQs page is the fastest place to look.